Guides for when things go wrong
Short, plain-language guides written for the moment you need them — what to do, who to call, and what to expect.
Staying safe
- Keeping your pets safe — What happens to my pets if I leave?
Somewhere to stay
- Getting your bond back — How do I get my bond back?
- If you have been asked to leave your rental — My landlord wants me out. What are my rights?
- Talking to a homelessness service — what to expect — What actually happens when I ring a homelessness service?
Money and bills
- Debts, fines and buy-now-pay-later — The debts are piling up. Where do I even start?
- Emergency money from Centrelink — Can I get emergency money right now?
- When you cannot pay the bills — I cannot pay my power bill. What happens?
Food
- Where to get food this week — I need food this week. Where do I go?
Health and feelings
- Getting through today — I just need to get through today.
- Seeing a doctor when money is tight — How do I see a doctor if I have no money?
Legal help
- Free legal help — Where do I get a lawyer if I cannot pay?
Kids and teenagers
- If you are under 18 and need help — I am under 18 and I cannot stay at home.
Some guides — planning to leave safely, what to take, and protection orders — are only in the app, behind a “Read with care” prompt. Open the guides in CrisisFlare.
Looking for a service, not a guide?
Browse free, verified support services by what you need or by where you are — the CrisisFlare directory.
Not an emergency service
If you’re in immediate danger, call 000. For family and domestic violence support any time, call 1800RESPECT (1800 737 732).